Payment, Shipping and Exchanges:
I accept Paypal as my primary method of payment.
All domestic items are shipped out via USPS with delivery confirmation, times vary depending on the item you are having made, and my current workload. (estimates are available in each listing) If you need your item by a specific date, please leave a note in your order, or contact me first to be sure I can meet your deadline.
For international purchases, I ship USPS unless you contact me to make other arrangements.
PLEASE NOTE: Customs duties and taxes are not included in the item price or shipping charges. These charges are the buyer’s responsibility. For information on your country's particular limits and policies, here is a great resource: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
I strive to keep my customers happy, but please remember most items are made to order just for you. Custom orders and customized items are not returnable, some other orders may be returned for exchange or shop credit.
All domestic packages are sent insured, so in case of loss or damage I will assist you in getting a refund. You can read the policies of the USPS here: https://www.usps.com/help/claims.htm